Choosing the right estate agent to help you with your sale isn't easy. As in most cases where you are presented with choice, things can be a little overwhelming and confusing. There are lots of agents out there all offering their own "unique" form of marketing.
At Mockford & Hunt, we completely understand this and we actually believe that it all comes down to a few simple things.
Having worked in the industry for a combined period of over 40 years we know how important trust is and as an agent, reputation is paramount.
An agent who fails to deliver on what they offer will soon suffer at the hands of disgruntled clients who will share their poor experiences with others. We strive to provide the level of service which we would expect to receive ourselves. If we say that we are going to do something, we do it. If you leave us a message or send us an email, we will respond. We aim to be available to offer our advice and guidance throughout the process.
As a result of the continuing Covid crisis we acknowledge that safety, both yours and ours is at the forefront of our minds. This does not mean that the market needs to grind to a halt and as experience has proved, houses still sell.
We have adapted to this change in market and, as a result, we not only take stunning professional photos but also produce a complete Virtual Tour of your home. The Virtual Tour offers us a unique opportunity to talk your viewer round your home as we would on a normal viewing but remotely from the comfort and safety of their own home. This ensures that we can discuss the additional benefits of your home that may appeal to that particular buyer.
For all external appointments we follow government guidelines including the use of PPE and social distancing. It is our responsibility that any appointment is conducted safely. Full Covid preventative policy is available on request.
At Mockford & Hunt we know what sells. Long gone are the days when people would visit Agents on High Streets and walk out the door with handfuls of brochures to peruse at leisure later.
Internet advertising is fast, convenient and crucial to ensure that your home is seen by as many people as possible and your home also has to look great to draw those potential buyers in and encourage them to contact us.
All of our photos are taken by a professional photographer who will ensure that your home looks at it's best. We also provide floorplans and complete interactive Virtual Tour technology so your viewers can walk round your home remotely before committing to a physical viewing.
It is all very well people seeing your home but there is little benefit in this if we fail to respond to an enquiry or phone call. Mockford & Hunt are available to pick up emails and calls 6 days a week, 8am to 8pm Monday through to Friday and 9am to 5pm on a Saturday making sure that those enquiries turn into viewings.
What are people saying about your home? What do they like? What do they not like? Is there anything we can do to make a difference?
These are all important and valid questions and ones that you need to know the answers to if we are going to be successful in selling your home. Contacting you with feedback from enquiries and viewings is crucial in enabling us to continue moving forward as your agent. When a viewing takes place, we fully understand how keen you are to know what people think about your home and we strive to achieve constructive feedback for you within 24 hours.
We also offer all our clients access to a personal account which you can log into to view all the activity and comments on your home.
In addition, we will continue to keep you updated once a buyer has been found. Our experience and relationship with conveyancing and solicitors means that we can keep the transaction moving forward and, if necessary influence the process to ensure that you reach the finishing post with as little stress as possible.
If you are buying with a mortgage, we work in association with Prospect Tree Mortgages who can cover all of your mortgage needs nationwide. Their friendly, knowledgeable advisors work with you to find the perfect product for your individual needs. www.ptmortgagesltd.co.uk.
All of this combined is aimed at making the whole selling process as straight forward as possible and helping you get to where you want to be as well as achieving the best price for your home..simple.